This page contains available information and services. Any PDF files will require a PDF viewer such as Adobe Reader (external link) to open.
This pdf file includes a guide to housing options for older people in Scotland. The guide includes useful information on buying a home, selling your home, renting a home and much more.
View a list of local equipment suppliers. The PDF includes the company name, address, contact details, and website (if available).
East Lothian’s Dementia Friendly Communities are wholly community-led and run.
Dementia Friendly East Lothian provides whatever support and encouragement communities need to help them realise their aspirations in whatever way we can.
Please log onto the website for information or to share information on your own dementia friendly events.
You can get help from the East Lothian Community Alarm Telecare Service.
Telecare is the use of discreet equipment that can help tell someone if there is an emergency or if you are having difficulties in your home. Try the Telecare Self-Check Online Tool to find advice and guidance related to your needs.
The following PDF contains details on home-visiting opticians in East Lothian and the surrounding areas.
East Lothian Community Alarm Telecare Service (ELCATS) is a landline, telephone-based system which you can use to summon help, call assistance, or give you reassurance 24 hours a day, 7 days a week, 365 days a year.
The main role of the Community Alarm Telecare Service is to obtain help for an older or disabled person when an emergency arises.
The user has a pendant button that is worn around the neck or on the wrist, which is connected to an alarm receiving centre, where there is always a call operator on duty to respond immediately. The service relies on a network of local contacts and, where possible, they require you to provide them with the names of at least two local key-holders, who can be called upon if required to check on you.
To help you and your key-holder further, the service is supported 24/7 by response staff from East Lothian Emergency Care Service (ECS). The call operator can call them out to assist you and/or your key-holder if required.
The pendant has a range of about 50 meters and will cover the area of the average house and garden.
There is a small charge for this service.
For more information please contact the Community Access Team using the following information.
Phone: 01875 824 309
Address: Adult Wellbeing, East Lothian Council, Randall House, Macmerry Business Park, Macmerry, East Lothian EH33 1RW
From your answers you have indicated that noise from your neighbours is regularly disturbing your sleep.
Further information regarding noisy neighbours and anti social behaviour is available on the East Lothian Council web site, which you can visit by following the link here.
You can also report anti social behaviour by using the information below.
Website: East Lothian Council
Phone: 0845 604 8518
You have answered that you have let someone into your home and then regretted letting them in, but have not told anyone about this.
Individuals can be at risk from both strangers and from people they know. These may be relatives, friends, neighbours and paid carers. Please do not ignore your concerns. If you think you or someone else may be at risk of harm, you must report it.
You should make a referral to the East Lothian Council Community Access Team, who can be contacted by using the details below.
Phone: 01875 824309
You can also write to the local Social Work Service at the following address: Adult Well-being, East Lothian Council, Randall House, Macmerry Business Park, Macmerry, East Lothian EH33 1RW.
You can also contact the local police service by dialing 101 for non-emergency calls and general enquiries.
Your answers have indicated that you have regretted letting someone into your home, e.g. someone claiming to be from a utility company or a pushy sales person.
East Lothian Council Trading Standards would like to hear from you if you have a complaint or evidence of:
You can contact East Lothian Trading Standards by using the details below.
Website: East Lothian Trading Standards
Phone: 01620 827365
As part of the Fire Scotland commitment to building a safer Scotland, the fire service offer everyone in Scotland a free home fire safety visit. If you would like to request a free fire safety check, please contact the Fire Service on 0800 0731999 and ask for the Community Fire Safety Department.
If you say that you are calling to request a fire safety check they will arrange this for you. The length of time that you wait for this service will depend on the demand that the fire service have at the time.
There is no charge made for this service at the current time and they will fit smoke alarms free of charge where required.
You can also contact your local East Lothian Fire Station by using the information below.
Phone: 0131 228 2401
Text: FIRE 80800
You can also complete an online request for a Fire Safety Check by following the link here.
You can obtain independent energy saving advice from the Energy Saving Trust Scotland. Please call their free phone on 0800 512 012.
You may also find the Home Energy Efficiency Programme for Scotland (also known as HEEPS) helpful. More information on this can be found on the Energy Saving Trust website under the Home Energy Scotland tab.
This is the new Scottish Government initiative to tackle fuel poverty and increase energy efficiency in homes.
Winter Fuel Payment is paid tax-free to help pay your heating bills if you were born on or before 5 January 1953.
Most payments are made automatically between November and December, so you should get your money by Christmas.
You usually get a Winter Fuel Payment automatically if you receive a State Pension or another social security benefit (not Housing Benefit, Council Tax Reduction, Child Benefit or Universal Credit).
To find out if you are eligible, please follow the link here.
Police Scotland have created a document that gives advice about beating doorstep crime and rogue traders, which you can download by following the link here. This link also provides information on the Nominated Neighbour Scheme.
East Lothian Council encourage householders to report cold calling and rogue traders to the police or trading standards at 01620 827827.
Care and Repair East Lothian can help to improve your home security and safety. The service is for both home owners and private tenants, but you have to be aged 60 or over, or disabled and aged 50 or over, to be eligible. The labour involved is free of charge, so all you need to pay for are the materials used.
Age Scotland offer advice on Crime prevention, home fire prevention and preparing your home for bad weather. To find out more, please click here.
Police Scotland provide advice on how to secure your home and personal property. To find out more, please follow the link here.
safety and security items can also be purchased here.
The Scottish Fire and Rescue Service offer advice regarding home fire safety. As part of their commitment to building a safer Scotland, they offer everyone in Scotland a free home fire safety visit. They can also fit smoke alarms free of charge if your home requires them.
To book a home fire safety visit, please follow the link here.
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