As part of the Fire Scotland commitment to building a safer Scotland, the fire service offer everyone in Scotland a free home fire safety visit. If you would like to request a free fire safety check, please contact the Fire Service on 0800 0731999 and ask for the Community Fire Safety Department.
If you say that you are calling to request a fire safety check they will arrange this for you. The length of time that you wait for this service will depend on the demand that the fire service have at the time.
There is no charge made for this service at the current time and they will fit smoke alarms free of charge where required.
You can also contact your local East Lothian Fire Station by using the information below.
Phone: 0131 228 2401
Text: FIRE 80800
You can also complete an online request for a Fire Safety Check by following the link here.
East Lothian Community Alarm Telecare Service (ELCATS) is a landline, telephone-based system which you can use to summon help, call assistance, or give you reassurance 24 hours a day, 7 days a week, 365 days a year.
The main role of the Community Alarm Telecare Service is to obtain help for an older or disabled person when an emergency arises.
The user has a pendant button that is worn around the neck or on the wrist, which is connected to an alarm receiving centre, where there is always a call operator on duty to respond immediately. The service relies on a network of local contacts and, where possible, they require you to provide them with the names of at least two local key-holders, who can be called upon if required to check on you.
To help you and your key-holder further, the service is supported 24/7 by response staff from East Lothian Emergency Care Service (ECS). The call operator can call them out to assist you and/or your key-holder if required.
The pendant has a range of about 50 meters and will cover the area of the average house and garden.
There is a small charge for this service.
For more information please contact the Community Access Team using the following information.
Phone: 01875 824 309
Address: Adult Wellbeing, East Lothian Council, Randall House, Macmerry Business Park, Macmerry, East Lothian EH33 1RW
Your answers have indicated that you have regretted letting someone into your home, e.g. someone claiming to be from a utility company or a pushy sales person.
East Lothian Council Trading Standards would like to hear from you if you have a complaint or evidence of:
You can contact East Lothian Trading Standards by using the details below.
Website: East Lothian Trading Standards
Phone: 01620 827365
You have answered that you have let someone into your home and then regretted letting them in, but have not told anyone about this.
Individuals can be at risk from both strangers and from people they know. These may be relatives, friends, neighbours and paid carers. Please do not ignore your concerns. If you think you or someone else may be at risk of harm, you must report it.
You should make a referral to the East Lothian Council Community Access Team, who can be contacted by using the details below.
Phone: 01875 824309
You can also write to the local Social Work Service at the following address: Adult Well-being, East Lothian Council, Randall House, Macmerry Business Park, Macmerry, East Lothian EH33 1RW.
You can also contact the local police service by dialing 101 for non-emergency calls and general enquiries.
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